Dealing with Difficult People: Tools for the Paralegal

Dealing with Difficult People: Tools for the Paralegal

Courses Tabs

Overview
CLE Hours: 
1.5
CLE Credit: 
Non-substantive
Course Level: 
Basic
Fees: 
$39 for Members and $59 for Nonmembers (effective 1-1-2019 $45 for Members and $65 for Nonmembers)
Course Materials: 
Conference recording and a PDF of the PowerPoint slides

Emphasis is placed on identifying the truly dysfunctional and difficult people who are in a class by their own and require an entirely different and highly specific skill set.  Learn to triage the bully from other challenging people such as victims, know-it-alls and complainers. Registrants are given proven techniques to identify the most difficult people and protect yourself and others around you to minimize their impact. 

Instructor: 
Course Year: 
2018