Basic

Basic Level Courses

A basic level is most appropriate for the professional with little to no experience in the subject area being taught.

This course will show you the best practices for preparing for a criminal trial. We will cover everything from preparing a trial notebook to jury selection. We will take an in depth look at what all should be contained in a trial notebook and what are the best ways to use the trial notebook during trial. You will also be given some real-world examples of situations and how to handle them.

We all encounter difficult people whether it’s at work, at home, on social media and more. We often employ ineffective strategies such as avoidance to get out of it as soon as possible. But learning how to interact with the difficult people in our lives greatly reduces stress and leads to high level wellness. You will learn pragmatic ways to identify and triage the various types difficult others, including toxicity, emotional vampires, power struggles, and bullies using proven techniques.

Being ethical does not mean following your feelings. Your feelings can misdirect you. This course explores how workplace ethics should be developed, how to create the standard and policies that support them, how employees can be trained and managed to follow and support these standards, and how to deal with problems where ethics are concerned.

A simple glance at the desks of various workers reveals different organizational and time management practices that individuals have adapted to their personality. Personality preferences have an impact on how individuals successfully manage their time. Different approaches to time management are equally effective and neither approach is better than the other. In this program you will learn how to increase your personal effectiveness by using management techniques, learn ways to overcome procrastination and find out a variety of methods to living a balanced life.

It is not unusual to hear people say, "We have a communication problem here." This course will provide methods for analyzing and improving your own communication and help you help others. The Art of Effective Communication will allow you to understand the hidden meanings behind various communication methods and devise strategies to communicate more effectively and avoid unnecessary conflict.

Is conflict an ongoing battle in your organization? Apparently, it is for most. A recent study reveals that 85 percent of employees experience conflict at work; a staggering 2.8 hours each week, ranging from mild squabbles with teammates to explosive disagreements between managers.

This highly interactive workshop lays the foundation for more effective communication, a necessary skill for having a powerful impact in any situation. Through a series of structured experiences, you'll learn to develop and apply skills that improve your effectiveness when marketing your services in any situation.

What’s the #1 skill executives look for in their employees? Critical thinking. It’s a skill that can help your organization find smart solutions to tricky problems, avoid emotional thinking and mistakes, and work together more efficiently. Critical Thinking Skills is a training solution that provides individuals with tips, techniques, and thought exercises that help to develop critical thinking skills.

Without the proper training, two things can stand in the way of effective listening: bad habits and style differences. The first step to becoming a better listener is to break and eliminate those habits. The second step is to understand the different ways people listen, along with its benefits and potential trouble spots. Effective Listening Skills can help anyone become a better listener. Using a five-step process, individuals learn how to eliminate barriers to good listening, improve communication skills, maximize productivity, and build interpersonal relationships.

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