Basic

Basic Level Courses

A basic level is most appropriate for the professional with little to no experience in the subject area being taught.

Creative thinking, effective problem solving, increased productivity, job satisfaction, and more: the benefits of collaboration are significant, both for individuals and organizations. That is, when things run smoothly. But there is much more to collaboration than working side-by-side with people. There is an effective way to collaborate - and an ineffective way to collaborate. Believe it or not, sometimes it is the wrong choice altogether. That is because successful collaboration requires a combination of the right situation, well-honed skills, and an open mindset.

Making the transition from doing work yourself to managing others can feel overwhelming. Learning to Manage is designed to help minimize the stress and walk you through the process of management by targeting five specific areas. You’ll learn to successfully handle staff, projects, performance, conflict, and even yourself as you evaluate and continuously improve your effectiveness as a manager. 

People with high emotional intelligence are poised, outgoing, and cheerful, have empathy for others, express their feelings directly but appropriately, and have a capacity for developing meaningful relationships.This course will look at how developing your awareness of your emotions will enable you to be more productive and relate better to others on the job. 

After completing this course, you'll be able to:

Developing Positive Relationships at Work is the positive learning experience your organization needs to ensure that individuals unite around a common mission, value diversity, rise above personal slights, take responsibility, and cultivate an environment based on trust. This training will help you model the behavior you want as well as teach the value of getting to know your employees as individuals.

Successful completion of this course will increase your knowledge and ability to:

We all want to feel respected. A respectful work environment motivates us to do our best work, encourages us to support others, and not only produces positive results for the organization, but also allows its employees to have job satisfaction. An increasingly demanding work pace creates greater pressure and stress for every employee. In addition, impersonal electronic communication has taken precedence over face-to-face interactions. Sometimes, this increased stress and lack of personal contact leads to more abrupt, informal face-to-face communication.

There are more and more examples of employees misusing social media in ways that harm the organizations they work for. At a minimum, such actions create bad publicity, and at worst, they lead to damaging lawsuits that affect an organization’s success and profitability.

Difficult conversations are inevitable in any workplace. Those conversations can create unhappiness, stress, and tension. They can also impair and even destroy relationships. When handled poorly, they are likely to result in serious problems that interfere with productivity and leave everyone involved feeling frustrated and dissatisfied.

What is the source of unfair treatment and differences among people in organizations? Traditional diversity awareness programs have focused on the treatment of women and minorities. However, differences arise from a host of other traits as well including age, sexual orientation, religious beliefs, physical abilities, educational background, whether someone has children, even being an engineer versus being a salesperson. These traits or “profiles” cause people to make inaccurate assumptions, create separation, and yes, treat people unfairly. 

If you are a manager or are a part of a team, the Organizational Leadership Bundle is an essential course grouping that will prepare you for all aspects of working together in an organization. All the knowledge you will need to help your team reach success is incorporated into this Organizational Leadership bundle. From learning about how to organize a successful meeting, to developing your organization's social media policy, you'll find all the information you need to be a confident manager or an invaluable member of your team.

This on-demand webinar will demonstrate how to evaluate the accuracy of information encountered on the Internet and thus avoid the costly errors that can occur if false information is used in a legal document or proceeding. 

After completing this course, registrants will be able to:

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