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Self-Study Courses Page
|Resolving Workplace Conflict||
Is conflict an ongoing battle in your organization? Apparently, it is for most. A recent study reveals that 85 percent of employees experience conflict at work; a staggering 2.8 hours each week, ranging from mild squabbles with teammates to explosive disagreements between managers.
Creative thinking, effective problem solving, increased productivity, job satisfaction, and more: the benefits of collaboration are significant, both for individuals and organizations. That is, when things run smoothly. But there is much more to collaboration than working side-by-side with people. There is an effective way to collaborate - and an ineffective way to collaborate. Believe it or not, sometimes it is the wrong choice altogether. That is because successful collaboration requires a combination of the right situation, well-honed skills, and an open mindset.
|Social Media at Work||
There are more and more examples of employees misusing social media in ways that harm the organizations they work for. At a minimum, such actions create bad publicity, and at worst, they lead to damaging lawsuits that affect an organization’s success and profitability.
|Supervisor Communication Skills||
In general, there are four basic purposes of communication: To inform, to persuade, to ask a question, or to learn. It’s as important to know what you don’t want as it is to know what you do want. In this course, you will learn the importance of assertive speaking - asking directly for what you need from others without being aggressive. You will discover techniques for holding others accountable while also creating and practicing the art of equitable compromise. Successful completion of this course will increase your knowledge and ability to:
|Talk Like a Leader||
Did you know the average person speaks up to 16,000 words each and every day? No doubt, that’s a lot of chatter. But successful leaders know there’s a significant difference between being a big talker and being an effective communicator. And they also know communication is the key to motivating and inspiring people.
Organizations know that every one of their employees is valuable and contributes unique talents and experience to each project or task at hand. So, comparatively, when employees come together as a team, the end result is typically even greater success—that is, when members understand how to work collaboratively. Effective collaboration not only helps to increase the quality of results, but also the productivity.
|The Art of Effective Communication||
It is not unusual to hear people say, "We have a communication problem here." This course will provide methods for analyzing and improving your own communication and help you help others. The Art of Effective Communication will allow you to understand the hidden meanings behind various communication methods and devise strategies to communicate more effectively and avoid unnecessary conflict.
|The Art of Influencing Others||
This highly interactive workshop lays the foundation for more effective communication, a necessary skill for having a powerful impact in any situation. Through a series of structured experiences, you'll learn to develop and apply skills that improve your effectiveness when marketing your services in any situation.
|The Golden Rule||
We all want to feel respected. A respectful work environment motivates us to do our best work, encourages us to support others, and not only produces positive results for the organization, but also allows its employees to have job satisfaction. An increasingly demanding work pace creates greater pressure and stress for every employee. In addition, impersonal electronic communication has taken precedence over face-to-face interactions. Sometimes, this increased stress and lack of personal contact leads to more abrupt, informal face-to-face communication.
A simple glance at the desks of various workers reveals different organizational and time management practices that individuals have adapted to their personality. Personality preferences have an impact on how individuals successfully manage their time. Different approaches to time management are equally effective and neither approach is better than the other. In this program you will learn how to increase your personal effectiveness by using management techniques, learn ways to overcome procrastination and find out a variety of methods to living a balanced life.