Practice Support Coordinator - posted 11/18/19

Practice Support Coordinator - posted 11/18/19

Company Name: 
Lewis Roca Rothgerber Christie LLP
FT/PT Status: 
Full Time
Salary Range: 
Job Summary: 

Lewis Roca Rothgerber Christie LLP is a top ranked Am Law 200 commercial law firm and one of the largest in the Western United States. We are seeking a Practice Support Coordinator to join our team.

We seek an experienced professional with the ability to proficiently and effectively assist the Paralegal Manager with day-to-day operations.  This role is heavily involved in the regular procedures, processes, and training involved with the paralegal program and serves as the liaison on behalf of the Paralegal Manager as needed.  This role does not require previous paralegal experience but that experience could prove helpful.   Internal candidates from around the firm are encouraged to apply and a relocation allowance to Phoenix for internal candidates would be provided.  External candidates are also encouraged to apply, and should an external candidate be referred by a current employee, the referring employee is eligible for the firm’s referral bonus.
About Lewis Roca Rothgerber Christie: 
Our award winning team of lawyers offer extensive experience in a wide range of disciplines. We strive to be the employer of choice in the legal community. Our goal is to attract professional talent of varied backgrounds who meet our standards of excellence and reflect the marketplace that we serve. We embrace this diversity; it contributes to our success. We invite you to take advantage of the opportunity to learn, grow, and work in a collaborative environment where you can benefit from firm-wide resources that support all team members in the development of their professional careers. 

Requirements or Qualifications: 

Education and experience: 

  • The ideal candidate is a highly-motivated, organized individual with superior analytical ability, judgment, and research skills as well as the desire to provide exceptional internal and external client service. Must be a self-starter with a track record as a problem solver. Must also enjoy a team approach and come to work with a positive, can-do attitude. Outstanding technology literacy and knowledge of various legal practice areas is highly desired.  Specific education and other required experience include:
  • Bachelor’s or Associate’s degree from regionally accredited college or university preferred; 60 semester unit paralegal certificate may be considered
  • A minimum of three years of experience in the legal field, preferably working on legal matters is needed
  • Experience working with others in geographically dispersed offices is desired
  • Proven professionalism and well-developed interpersonal skills that provide a basis for strong and productive working relationships with all levels around the firm and a wide range of interpersonal styles is necessary
  • Experience with handling and maintaining the confidentiality of highly sensitive and confidential information is imperative
  • Outstanding technology aptitude and literacy, including but not limited to the complete Microsoft Office Suite; PDF compilation programs; file management systems (DeskSite/iManage); time tracking software, e-Discovery platforms or other databases, case management programs, research platforms, video editing programs, and web capture software or aptitude and willingness to learn is required

Primary Responsibilities include, but are not limited to the following: 

  • Acts as the liaison for the paralegal manager to ensure firm and departmental needs are attended to in a timely manner
  • Plans and coordinates the onboarding and off boarding processes for new and newly promoted paralegals, litigation support professionals, and clerks
  • Identifies process improvements and challenges in existing business/system processes in order to improve effectiveness, productivity and profitability, and improve work product quality and utilization
  • Approves time cards and follows up on unverified or inaccurate time cards
  • Monitors and provides reports on paralegal and litigation support billable and non-billable time and time entries
  • Coordinates paralegal meetings, education programs, and biennial retreat in conjunction with the paralegal manager
  • Gathers and compiles data for performance reviews
  • Proofreads policies, plans, job descriptions, and other documents as needed for the paralegal manager
  • Assists with monitoring workloads and delegating projects
  • Assists paralegal manager with creating and distributing checklists, protocols, policies, and similar documents
  • Coordinates with outside vendors regarding services and projects
  • Provides paralegal manager with financial and statistical reports and other data as requested
  • Maintains out of office calendar for paralegals and ensures appropriate coverage is planned for timekeeper and staff vacations and leave as directed by the paralegal manager
  • Manages file transfer reviews and engages paralegal manager as needed
  • Organizes and maintains electronic files
  • Collects and distributes information regarding continuing legal education seminars and encourages professional development through professional affiliations
  • Tracks paralegal and litigation support professional CLE attendance
  • Assists with tracking and organization of matters for General Counsel
  • Assists paralegal manager with maintaining calendar and expenses submissions, including monitoring budget
  • Special projects as assigned
  • As with most positions, performs additional duties and participates in projects as requested.

Other Skills and attributes for success include: 

  • Adapts to changing priorities and remains flexible to meet client, attorney, and team needs while maintaining a positive attitude and composure
  • Demonstrated willingness to learn and think outside the box is imperative
  • Communicates effectively verbally and in writing across all practice groups and with clients, vendors, and other outside resources, including professional grammar, editing, and spelling
  • Team player who can work both independently or collaboratively and recognize which is most appropriate; contributes to a positive team and working environment by avoiding gossip and other counterproductive activities
  • Involves the appropriate people in the decision-making process
  • Identifies and resolves problems in a timely manner; works well with other departments on solving problems
  • Strives to continuously build knowledge and skills; imparts knowledge and expertise to others, and seeks out professional development opportunities with guidance of paralegal manager
  • Strong attention to detail even under time pressures
  • Good understanding of legal terminology
  • Responds timely and effectively in a team atmosphere, including effective prioritization of responsibilities
  • Follows firm and departmental policies and procedures, completes work in a timely manner or communicates alternate plan in a timely manner
  • Follows instructions, responds to management direction, and ensures work responsibilities are covered when absent
  • Excellent knowledge and understanding of legal workflows and processes across practice groups or willingness to obtain such knowledge and understanding
  • Willingness to work a flexible schedule and overtime on occasion, including occasional travel such as for the biennial paralegal retreat
  • Understanding of various eFiling processes and requirements is helpful
  • Ability to research rules, procedures, and requirements to assist paralegals with project demands
  • Willingness and ability to speak before groups to announce events in absence of paralegal manager
Application Process: 
Selection Criteria: 
Application Due Date: 
December 13 2019
Additional Information: 
Thank you for your interest in Lewis Roca Rothgerber Christie LLP. To complete an application and submit your resume, please apply at the link below or visit No phone calls or email please. We will contact you if your resume indicates that you are a strong candidate for this position. We are not accepting resumes from search firms for this position.