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LIVE! General - Career Skills
Registration fees are $80 per course for NALA members, and $105 for non-members. Fees vary for courses presented in two parts.3

The audio portion of the presentation is conducted via telephone conference call. This is a toll free call.

For groups, more than one participant per site, is $80 for one NALA member or $105 for one non-member registrant plus $45 for each additional person. Participants must register in order to receive Certificates of Attendance and CLE credit. Registrations of groups are handled through NALA Headquarters. Contact Mariah Williams at

CLE credit toward maintenance of the CP credential is available for completion of NALA Campus LIVE! programs. The maximum credit available is two hours per course.

For a list of the courses as in date order please click here.

Legal Teamwork: Attorney/Paralegal Relationships
Stephanie B. Elliott, NCCP
William E. Moore, Jr., Attorney
Tuesday, October 6, 2015
Noon - 1:30 pm Central Time
Click here to register
Conference ID – 4040

The practice of law doesn’t just consist of fun and games: pleadings, discovery and courtroom appearances.  Behind the scenes, attorneys and paralegals must navigate relationships not only with their clients, opposing counsel, judges, vendors, etc., they must also learn how to work together as a team. Bill Moore and Stephanie Elliott will share stories from their ten years of working together to highlight the highs (multi-million dollar verdicts) and lows (scraping gum off a lawyer’s backside) of the attorney-paralegal relationship.

The relationship between attorneys and paralegals is complex and can be much like a marriage, and it is constantly evolving.  Paralegals must be able to produce high quality work, and also be able to meet the demands and eccentricities of their attorneys.  Attorneys need to understand the perceptions of their paralegals, learn to trust them, and have a understanding of what exactly paralegals can (and cannot) do for them.  How do you work together successfully in this crazy profession and not kill each other? It all comes down to communication, mutual respect and a willingness to work toward a common goal.

This course is for paralegals in all stages of their careers.  By the end of this course, new paralegals will learn from a long standing attorney-paralegal team how to successfully work together to advance their client’s goal.  Paralegals with several years, or even advanced years of practice can relate to the ups and downs of “practicing” together, and even take away some tips that might empower and help their own legal teams.

There is no advanced reading assignments required or recommended prior to this session.  Come prepared to listen, laugh, gasp, and be inspired!

Stephanie B. Elliott, NCCP is a senior litigation paralegal for the law firm of Gray, Layton, Kersh, Solomon, Furr & Smith, P.A., in Gastonia, NC where she manages the practice of the senior litigation partner, William E. Moore, Jr. Ms. Elliott and Mr. Moore were featured in the Legal Teams column of Legal Assistant Today (May/June 2008). She specializes in litigation, and her experience also encompasses commercial, corporate and complex business litigation, employment litigation, personal injury, insurance defense, and medical malpractice.  She has experience with filings in the North Carolina Complex Business Court; State Court filings in counties across North Carolina; Federal Filings in the Western, Eastern and Middle districts of North Carolina, the North Carolina Court of Appeals and the Federal Fourth Circuit Court of Appeals (Richmond, VA).  Ms. Elliott is also a faculty member of the University of North Carolina at Charlotte’s Continuing Education Paralegal Certification Program, where she teaches Paralegal Profession and Legal Technology, and is also a member of the Academic Advisory Board.

Ms. Elliott is a member of various paralegal associations, including the National Association of Legal Assistants, the North Carolina State Bar Association, Paralegal Section and is the immediate past President of the North Carolina Paralegal Association. She currently serves as the North Carolina Paralegal Association’s NALA Liaison.  She is a featured speaker for the Institute for Paralegal Education and the National Business Institute, where she lectures on various litigation topics live and by webinar format.

She received her B.S. in Political Science from the University of North Carolina at Charlotte in 1998 and is a Paralegal Technology Post-Baccalaureate Diploma Graduate from Central Piedmont Community College.  Ms. Elliott obtained her North Carolina State Bar Certification in 2005.  Ms. Elliott was awarded the Gaston County Paralegal of the Year in 2007, was nominated for the North Carolina Bar Association Paralegal of the Year Award in 2010 and was also awarded the Paralegal Gateway’s 2011 Paralegal Superstar Award.

In her spare time, Ms. Elliott keeps a busy social schedule.  She is an active member of First United Methodist Church of Gastonia, where she is a member of the Contemporary Choir, and Chanel Handbells.  She is raising an active and equally as busy 11 year old, and together they play the violin.  She is also teaching her son to play the trumpet (as she did all through junior high, high school and college) since he joined his school band this year.  When they aren’t practicing instruments or singing, they enjoy traveling to museums and seeing plays, and planning and preparing gourmet meals for their family and friends.

William E. Moore, Jr. is a partner in the Gastonia law firm of Gray, Layton, Kersh, Solomon, Furr & Smith, P.A., where his main area of practice consists of prosecuting, defending and/or resolving disputes in state and federal courts.  His trial practice is concentrated in civil litigation, including employment law, complex business and exceptional cases, commercial and corporate litigation, real estate disputes, medical malpractice and civil rights.  Mr. Moore also has a strong appellate practice in the North Carolina and Federal Courts.  He is admitted to practice and has appeared at all levels of courts in North Carolina, the United States District Courts for the Eastern, Middle and Western districts of North Carolina and the United States Courts of Appeal for the 4th Circuit and Federal Circuit.   Mr. Moore has lectured for the North Carolina State Bar Association and various business and professional groups on a variety of topics dealing with civil litigation.  He received his B.A. degree in 1978, with high honors, from the University of Florida (Phi Beta Kappa), and his J.D. degree from Duke University School of Law in 1981.  Mr. Moore is a member of the Gaston County, North Carolina and American Bar Associations, and the N.C. Advocates of Justice.  In addition to his heavy litigation practice, Mr. Moore is a North Carolina State Certified Mediator, helping to settle routine lawsuits and facilitating the resolution of complex, multi-party litigation.

Mr. Moore also serves his community by participating with, and sitting on the boards of several non-profit agencies.  He is a Board Member of Gastonia Sister Cities, an Officer and Board Member in the Gastonia East Rotary Club, a Board Member of Family Promise (formally Interfaith) and President of the Gastonia String Orchestra.  In addition, he is also an active member of First United Methodist Church in Gastonia, (Contemporary Choir and the Peanut Project Committee Member).
When he is not practicing law, driving his paralegal crazy, or sitting at a board meeting, Mr. Moore is likely to be found practicing the banjo, guitar, violin or harmonica.  (God help his wife of 34 years, who knows no silence!)  
Microsoft Outlook Skills/Microsoft Word for the Legal Professional
Denise E. Ash
Thursday, September 24, 2015
Noon - 1:30 pm Central Time
Click here to register
Conference ID – 4032

This class will cover some of the most productivity-enhancing tips and tricks in Microsoft Word and Microsoft Outlook!  Save time and frustration while creating professional-looking documents!
• Microsoft Outlook
• Create QuickSteps to automate things you do frequently
• Use AutoText to store words or phrases directly into your e-mail
• Use folders and subfolders to organize your messages
• Use Categories to identify and search for messages
• Use the enhanced search features in Microsoft Outlook
• Create rules to automatically move messages
• Use the Automatic Replies to send messages during specific time frames
• Creating multiple signature blocks
• Use the Follow Up options to remind yourself of things you need to do
• Use keyboard shortcuts for enhancing productivity

• Microsoft Word
• Use AutoText to store words or phrases directly into your document
• Customize the Ribbon/Quick Access Toolbar
• Learn that “Style” isn’t a four-letter word
• Use Find and Replace for more than the basics
• Learn tips for copying and pasting data
• Copy and paste formatting
• Set options to make Word work better for you
• Create and modify tables
• Learn about how and when to use section breaks
• Use keyboard shortcuts for enhancing productivity

Denise Ash earned a bachelor’s degree in elementary education from West Virginia State College in 2006.  She spent 7 years working as a trainer and curriculum developer for a global training company, Productivity Point International.  From 2003-2011, Denise worked as a user support specialist at Robinson & McElwee PLLC. In 2010, she won the International Legal Technology Association’s User Support Champion award. In 2011, Denise accepted a job with Jackson Kelly as their full-time trainer and was recently promoted to Training Manager at Jackson Kelly. Denise served on two panels at the 2013 International Legal Technology Association’s annual conference and will be serving on a panel again in 2014.  Additionally, Denise has delivered webinars and written articles on legal technology during her career.
Denise lives in Lesage, WV (home of the world-famous Hillbilly Hotdogs) with her husband (Matt), their two children (Anetta and Brian) and her German short-haired pointer (Vivienne).  In addition to working and spending time with family and friends, Denise enjoys reading, writing, genealogy, and following Marshall University’s sports teams.
Power Up! How to Boost Your Brain Power
Lydia Herrera Brackett, ACP, FRP
Kristine M. Hill, ACP, FRP
Tuesday, October 27, 2015
Noon - 1:30 pm Central Time
Click here to register
Conference ID – 4059

In a paralegal’s day-to-day working world, there are stresses, deadlines, and multiple drains on our energy. This, in turn, can affect our ability to think clearly, analyze information, and act.  By becoming aware of how the brain is designed to function and how it functions most efficiently, we can (1) use this knowledge to change the way we respond to situations; and (2) take measures to maximize our brain health.

In this presentation, we will guide you through the anatomy and physiology of the brain. We will examine typical scenarios and delve into what could have been done differently to optimize the brain’s functional design. We will examine how the brain responds to physical and mental exercise, and discuss the factors affecting mental flexibility. Finally, we will offer tips and guidelines for paralegals on how to integrate this information into their lives. This presentation provides information and strategies that will be helpful to paralegals in any area of practice.

Lydia Herrera Brackett, ACP, FRP, is a paralegal at the Pensacola law firm of Emmanuel, Sheppard & Condon. She is a member of NALA, the Northwest Florida Paralegal Association, and Western Gate Toastmasters Club. Her ACP is in Corporate and Business Law, and she is a Florida Registered Paralegal. She graduated from NALA’s LEAP program in 2009. In 2011 she was honored with a NALA Affiliated Associations Award. She is a volunteer for Pathways For Change presenting a leadership development course.
Kristine M. Hill, ACP, FRP, is a paralegal with the Escambia County Attorney’s Office in Pensacola, specializing in research, writing, and technology. She has served on NALA’s Board of Directors as Region III Director, on NALA’s Continuing Education Council, and is a 2008 graduate of NALA’s LEAP program. She is a member of the Northwest Florida Paralegal Association and has previously served as President and NALA Liaison. Kris has BA degrees from Kent State University, OH (Sociology), and the University of West Florida in Pensacola (Legal Administration).  She is currently president of the Western Gate Toastmasters Club.

Resume and Interviewing Tips for Paralegals
Allison T. Alexis, ACP
Wednesday, December 9, 2015
Noon - 1:30 pm Central Time
Click here to register
Conference ID – 4087

This course will guide paralegals in drafting resumes that highlight their skills and qualifications for prospective employers and to go through any questions the paralegals may have in their job searches. This course will also cover tips for paralegals searching for positions. It will also provide tips for interviewing with prospective employers and to provide guidance on questions to ask in an interview and how to follow up after the interview.
Allison Alexis is a Placement Director for the Jacksonville office of Special Counsel. She specializes in recruiting talented litigation support personnel, paralegals, legal secretaries and executive assistants and connecting them with top law firms and corporations in Florida. Allison has extensive experience as a paralegal, having become nationally certified in 2007 through the National Association of Legal Assistants. She started her paralegal career by working for various insurance defense firms where she handled construction litigation defect cases. In 2008, she obtained her advanced certification in discovery and became a Florida Registered Paralegal. Allison has been a member of the Northeast Florida Paralegal Association since 2007 and has served on the association's board of directors since 2010. She graduated from the University of West Florida with a bachelor's degree in legal studies in 2006.

RSTD - What is your communication style
Cynthia L. Patterson, ACP
Thursday, November 5, 2015
Noon - 1:30 pm Central Time
Click here to register
Conference ID – 4068

Most of us have difficulties communicating with others in high impact situations. Understanding your communication style and recognizing that of the other person can facilitate discussion and reduce misunderstanding or argument. This is beneficial for communicating with colleagues, attorneys, clients, and family. Additionally, you will learn how to avoid overreacting, and how to steer clear of the pitfalls that might cause someone else to overreact.

Through this interactive process (and with the assistance of the gang from Hogwarts) participants at all professional levels can identify their communication style and learn how to plan a high stakes conversation.

As an account manager for Jones Lang LaSalle, and working full time at the WHQ of client Owens Corning as a real estate manager, Ms. Patterson’s day job is in a corporate real estate setting where she supervises a team of paralegals who manage transactions and contracts in 18 countries. Her passion, however, is for the consulting/training projects that she does for area nonprofits. After completing a Masters in Organizational Leadership in 2010, a classmate and she started DJC Core Consulting; during their “off hours” they have assisted over 25 nonprofits and universities with workshops, strategic planning, governance issues, grant writing, ethics training, volunteer management, succession planning, and more. Not surprisingly, communication issues are frequently at the heart of the problems DJC seeks to solve.

Soft Skills
Darleen T. Dozier, ACP
Friday, November 13, 2015
Noon - 1:30 pm Central Time
Click here to register
Conference ID – 4073

I. Definition
II. Importance
III. Types and how to develop each
 A. Work Ethic
 B. Integrity
 C. Good Communication Skills
 D. Time Management Abilities
 E. Acting as a Team Player
 F. Self-Confidence
 G. Ability to Accept and Learn from Criticism
 H. Flexibility-Adaptability
 I. Appropriate Outward Appearance
IV. Soft Skills “Gap” – how to fix this

Darleen Dozier has a Bachelor of Science degree in Paralegal Studies from the University of Southern Mississippi and a Masters of Social Sciences degree from Mississippi College.  She became a Certified Paralegal with NALA in 1991.  Mrs. Dozier worked as a paralegal for 20 years, while teaching paralegal classes part-time, before obtaining a full-time teaching position.  She now directs the paralegal program and teaches full-time at Holmes Community College, in Ridgeland, MS.
She is the 2013 President for the Mississippi Paralegal Association (MPA) and is on the Continuing Education Council (CEC) for NALA.  She is a regular speaker for MPA and NALA Campus LIVE!  As a member of NALA’s CEC, she is assigned a standing column on education in Facts & Findings, where she continues to encourage paralegals not to become complacent in their careers and the knowledge they currently have.  Her career push at the moment is to encourage others to never stop learning. Darleen received her ACP from NALA in February 2013 in Commercial Bankruptcy.

Vicki Voisin, ACP
Thursday, December 3, 2015
Noon - 1:30 pm Central Time
Click here to register
Conference ID – 4083

Do you have too little time and too much to do? Do you procrastinate? Do you suffer from information overload? Has the word “no” disappeared from your vocabulary?   This course will focus on procrastination, prioritizing, and planning, as well as goal setting and scheduling. Participants will identify time-wasters, weaknesses and habits that sabotage their ability to manage their time and keep their lives in balance. Time management techniques for professional and personal success will be offered and participants will concentrate on choosing realistic goals to regain control of their lives.
Vicki Voisin, ACP, is a nationally recognized author and speaker on issues related to ethics and to the paralegal profession. She is the creator and presenter of EthicsBasics, a unique program designed to raise awareness of ethical concerns by legal professionals and corporate employees. She also publishes a weekly ezine titled Paralegal Strategies. She is a past president of NALA, received the Association’s President’s Award in 2003, and until recently served on NALA’s Advanced Certification Board. Vicki has worked as a paralegal for over 20 years and is currently a self-employed contract paralegal in Charlevoix, Michigan.