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Details about . . .CLA Administrative Rules and Procedures |
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The CLA Certifying examination is administered in compliance with
requirements of the Americans With Disabilities Act. All special requests
must accompany the application form. Contact NALA Headquarters at
nalanet@nala.org or 918-587-6828 to request the special accommodation
form. General: 1. The CLA Certifying examination is administered by members of the NALA Certifying Board for Legal Assistants or others designated by the Board. An administrator forfeits the right to take the Certified Legal Assistant examination offered by NALA. 2. Applications submitted by mail must be postmarked by January 15 for the March examination; May 15 for the July session; and October 1 for the December session. Applications submitted by FAX or completed on-line must be received on the deadline date in order to avoid the nonrefundable $25 late fee. Applications must be accompanied by certified check, money order, firm check, Master Card, VISA, Discover, or American Express in the amount of $250 for NALA members; $275 for non-members. Applications mailed, completed on-line, or submitted by FAX within ten working days after the deadline must be accompanied by a nonrefundable $25 late fee. Applications mailed, completed on-line, or submitted by FAX after the ten working day allowance will not be accepted. 3. Testing centers will be offered throughout the United States in locations selected by the Certifying Board. NALA reserves the right to cancel any testing center. 4. Applicants will be assigned to the closest available testing center. Any applicant desiring to change from one testing center to another must notify NALA Headquarters at least 30 days prior to the examination date. In the event a center is canceled by NALA after admission tickets have been provided to registered applicants, affected applicants will be advised of nearest open center and will be entitled to a full refund if distance or other circumstances preclude travel to alternate testing center. 5. If an applicant must withdraw the application, or if the application is rejected, payment less a $25 processing fee will be refunded, if the cancellation is postmarked, FAXED, or submitted by e-mail on or before eleven working days prior to the test date. Requests for withdrawals postmarked, FAXED, or submitted by e-mail ten working days or less before the test date will be subject to a $75 processing fee. Retake processing fee is $25. Applicants who do not appear at the testing center due to emergency must call either the examination administrator or NALA Headquarters by the day of the examination, and must submit a letter to NALA Headquarters confirming the absence no more than five days after the examination in order to be eligible to a partial refund (examination fee less $75 processing charge.) "No-shows," those who do not appear at the testing session and who do not contact NALA Headquarters within five days after the examination will forfeit the examination fee. All examination refunds will be issued within a reasonable period after the respective examination date. Applicants are eligible to transfer from one testing session to another upon payment of a $50 nonrefundable transfer fee. Applications may be transferred, with payment of the transfer fee, a maximum of three times within 12 months of the application date. Except in emergency situations, transfers are discouraged. 6. Applicants are eligible to retake sections of the examination at a cost of $60 per section. Applicants in retake status may attend a maximum of five retake sessions within a three year period and will be allowed to choose which failed sections will be retaken during any retake session. The examination must be successfully completed within five retake sessions in a three year period, or credit for all passed sections will be forfeited. 7. All fees must be paid by cashier's check, money order, firm check, VISA, Master Card, Discover, or American Express. Personal checks cannot be accepted for payment of examination fees. All fees must be paid prior to release of scores. 8. All procedures and fees are subject to change without notice. Specific: 1. Administrators will be provided with full instructions approximately 5 days prior to the examination date with prepackaged examinations and a list of registrants. 2. Failure on the part of any applicant to cooperate with the administrator will result in disqualification. 3. All examinations shall be returned promptly to NALA Headquarters and the administrator will be charged with full responsibility for any missing examinations or answer sheets. 4. Time limits will be strictly enforced. No one will be permitted to enter the examination room after testing has begun. All writing instruments must remain on the table while instructions are being read. Starting the examination early or taking more time than allowed will result in disqualification. 5. No one will be permitted to answer any questions regarding the examination in general, the grading, or any specific items on the examination. 6. No one will be permitted to leave the examination room during testing without advising the administrator and having good reason. All examination papers must be checked with the administrator while the examinee is out of the room and any examinee leaving the room for an unreasonable length of time will be disqualified. 7. After expiration of time allocated for any part of the examination, no candidate will be permitted to go back to that part either for review or for completion. 8. Applicants must use only a No. 2 pencil. Scratch paper and examination materials will be provided. 9. All personal items, including books, purses, tote bags, etc., must be checked with the administrator and left at the front of the testing room for the duration of each testing session. Examinees are discouraged from bringing dictionaries or any other source material into the examination room. 10. Talking will not be allowed in the examination room during the testing. Similarly, any disruptive behavior is good cause for disqualification. 11. All cell phones and pagers must be turned off during the testing and checked with other personal items at the front of the testing room. 12. No food or beverage will be permitted in the examination room at any time. 13. Smoking is prohibited in the examination room. 14. The door to the examination room must be clearly marked "Testing -- Do Not Disturb." 15. The administrator will be required to check the examination room one hour prior to testing to see that proper seating arrangements have been made, the room is properly lighted and that there is at least one wastebasket and a pencil sharpener. 16. Examinees will be required to show proof of identity during check-in on the first day. 17. Admission tickets will be sent to examinees approximately 15 days prior to the examination date. These tickets should be returned to Headquarters in the event the candidate withdraws the application. 18. It is recommended that candidates be assigned seats, properly spaced apart, for the duration of the examination. 19. NALA Certifying Board members are responsible for grading. 20. Examinations will be identified by assigned numbers and social security numbers for grading purposes. June 2005, March 2006 CLA is a certification mark duly registered with the U.S. Patent and Trademark Office (No. 1131999). Any unauthorized use is strictly forbidden. CP is a certification mark duly registered with the U.S. Patent and Trademark Office (No. 2864940). Any unauthorized use is strictly forbidden. CLA Specialist is a certification mark duly registered with the U.S. Patent and Trademark Office (No. 1751731). Any unauthorized use in strictly forbidden. |
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